CUSTOMER CARE QUESTIONS
All HWS extensions are sourced from India.
Our raw and unprocessed India-sourced hair comes from temple donors.
We Have Flat Wefts For Straight, Wavy, Curly, And Super Curl.
Each Soull bundle Is conditioner-washed (Co-washed)
before we ship them to you.
All Hair Must Be Purchased Online.
You may check out with the $10.00 Delivery Option.
For this delivery option, the hair will be delivered to any salon.
The hair will be shampooed and conditioned -- ready to be installed.
The salon must be within 15 miles from downtown New Haven
You may check out with the $5.00 option to pick up your purchase.
Most orders can be ready within 24-72 hours.
No Refunds. Exchange Upon Approval.
We believe our customers are our biggest assets.
Without you, there is no us.
In the event you need to reach a live person, you are able to call our Customer Service Number
While we do not offer refunds.
We welcome your feedback on any problems you may experience.
Hair Care & Tips
-Quality Hair is as good as the maintenance it receives.
Use products that are sulfate-free.
-Keep styling products to a minimum to prevent weighing down the hair.
-Professional coloring recommended
-Visit your stylist regularly to have your hair and extensions maintained with thorough cleaning and drying.